Me and my boyfriend just got back from a weekend in California where we stayed in a room we booked on AirBNB.
There were guests staying in the other rooms who seemed a bit rowdy when they arrived but we just put it down to them being excited. Unfortunately they only got louder and after having no sleep at all I was pretty pissed to say the least.
We recorded the noise on our phones so we had evidence when we complained to AirBNB but they pretty much accused us of making it up and implying that it was us making the noise.
What a bunch of con artists – they will tell you anything to get out of reimbursing you.