Oh man I’m so glad somebody made a site like this! My girlfriend and I were supposed to stay in an airbnb room a few weeks ago in San Diego for 3 nights, but when we got there the room had such a terrible smell (seriously it was like rotten eggs mixed with mold!) we literally ended up leaving within 10 minutes and spending twice as much at a hotel! We complained to the host first but he said there wasn’t anything he could do about it and he wouldn’t give us our money back, so then we complained to Airbnb and they said they needed “documentation” of the smell in order to provide a “partial refund”! HOW DO YOU DOCUMENT A SMELL?!?! We argued for a few emails back and forth then finally gave up. We were so frustrated, I’m pretty much positive we’ll never try airbnb again!