I got scammed on Airbnb and it was a totally legit listing. I only communicated with the people through the Airbnb app. When I got to the house and met the folks they seemed cool. When I went out for dinner, they stole all my stuff and locked me out. They told Airbnb my dog was violent and they were scared. I tried multiple times but I couldn’t get any refund and my luggage and laptop and camera, everything was stolen. They are still on Airbnb offering the same listing. I’d say Airbnb needs to be made illegal in every state. That’s the only time I used them so in my eyes they have 100% scam rate. There is no protection if you use them. The renters were even able to change their refund policy after I paid and the new rules were instantly considered valid. To make it worse, they sent me an email saying God bless, Jesus loves you. Also, once they canceled my reservation I wasn’t allowed to leave negative feedback. So, no one will ever know by looking at their listing.
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Thieves
I have been an Airbnb host for a couple of years now and up until last month, I was reasonably satisfied.
I had a middle aged couple interested in staying in one of my units and on paper, they seemed like the perfect guests.
That is, until I saw the state of my unit after they left.
Practically everything that wasn’t attached was stolen, including linen, pillows, cutlery and crockery. I was in a bit of a state of shock when I called Airbnb but their reaction to the situation shocked me even more.
They told me that I would need to supply receipts for all the things that had been stolen. Obviously they weren’t expecting me to have them, because when I said I would fax copies through they backtracked and said that there was really nothing they could do.
I will NEVER be putting my property at risk again by hosting through Airbnb. Very bloody disappointed.