Fraudulent Airbnb Listing in Macquarie NSW Australia

Posted on February 28, 2016

The following review is about this “Beach Town House” property in Port Macquarie NSW Australia: https://www.airbnb.com.au/rooms/4769377?s=ik7rIcBI

Firstly this is not a beach townhouse – this place is streets back from the beach and the bedroom overlooks rooftops. There are 15 steep steps upstairs so if you have any physical problems this will challenge you. The advertised site said breakfast. The advertised site says cleaning between guests, this never happened. In fact I am not sure the old sheets I slept in were clean and I certainly couldn’t touch the brown shredded towel left at the end of my bed. I was in the third room that was the junk room where family photos, old bookcases, stuffed toys etc., were as well as her winter wardrobe in the cupboard so I had no place to hang or put anything. My clothes were on the floor. The whole place, was filthy mold in bathroom/shower, pulled back beige seat cushions on outside furniture that were black with mold.

As the host didn’t live there, I wrote within 24 hours to her to let her know that I was dissatisfied and that I would like her to cancel my stay as this would ensure the 100% rebate. She rebuffed by saying I was the only person to ever complain and delayed my request. I wrote again and again and I kept getting put off such as oh the internet doesn’t work, I am working, etc., this is too hard. I told her to ring airbnb and they would walk her through it. I called airbnb and got contradicting policy procedures so I needed the host to cancel the booking. Ultimately airbnb had to call her and then she agreed to cancel. I received a text from her at 5pm on the third day of 12 telling me I was a nasty person and to leave her house immediately. Which I did.

Initially she agreed to book me into the more expensive room and I paid my money only then to be told that it was already booked privately and I could take the less expensive and she would reimburse me $100 but in fact the difference was $144.

I personally didn’t have a good experience and would never recommend this place.

Airbnb Nightmare in The Bahamas

Posted on January 20, 2016

This is my review of my last Airbnb experienced with a host named Reno in the Bahamas:

Get a Hotel! The cover photo does not reflect how dilapidated the actual building is. Christmas 2015 was going to be special because I surprised my college daughter with a fun trip to the Bahamas – where the hotels were almost full everywhere. Reno was attentive to our inquiry which gave the me faith to book Airbnb. Upon arrival things appear worn out but okay. We arrived with refrigerated food for snacks and dinner to take to the beach. Within 24 hours of being there: living room was uninhabitable due to overwhelming smell of CAT Urine embedded in the couch, TV non functioning-no cable, refrigerator NOT working – failed, $50 worth of groceries wasted. We lost vacation time due to mechanic in kitchen. We had to go out to dinner with an expensive taxi to eat. Within 2 hours of mechanic’s repair, the same refrigerator fan broke and high pitched “Whining” noise continued for the next 24 hours. The floors were dirty. Black mold on corners of floor/carpet interface upstairs and throughout outside balcony – unusable. Closets have space but are filled with junk. NO dish soap, no toilet paper, no garbage cans, no useable pots/pans (aluminum pots with scratched out Teflon – leached out and dangerous), no coffee maker, no coffee, no tea, no kettle, dirty dishes in cabinets without soap to clean and use, No blankets or bed covers -one sheet only. 2 small bath towels given to 2 women for 5 days, no beach towels, one roll of toilet paper only for 5 days. (We asked for more toilet paper and at least some tea for am which we had to microwave as there were no usable pots) As an Airbnb host and guest myself, I spoke with Reno about the issues we had and suggested we leave the next day. He assured me that he would get the refrigerator fixed and get us some toilet paper. Reno asked me to write down all the corrections that he needed for his AIRBNB (Hello? This is MY vacation). The next day when Reno brought toilet paper and a box of tea, he said that he refused to spend any more money on this venture and that the toilet paper, towels, tea, coffee, etc. were THE RESPONSIBILITY OF THE GUEST. I did again re-iterate that he should act like any decent hotel with basic preparations; sufficient toilet paper/towels/coffee maker/coffee/ tea/clean utensils/clean dishes/pots/pans/dish soap/bath soap/shampoo/conditioner/blankets/bedspreads/hangers in the kitchen/clean floors-sink, carpets, etc…………there is a certain level of expectation that we all enjoy. It was Christmas. In an effort to be compassionate in the season, my daughter asked me not to make a scene with Reno and leave, plus it was Christmas Eve. My daughter and I stayed away at the beach, restaurants and in town. Taxi’s are horrendously expensive with gas at $6/gallon. We recycled our Dunkin Doughnuts/Starbuck cups to use at the house, we recycled the one towel we each had for beach & shower daily – leaving them and us perpetually damp. We did not eat in the apartment. We did not use the bottom floor due to the cat-piss smell. We did not enjoy “Junkanoo Parade” on T.V. since it was not hooked up. The lack of shower curtain put water all over the toilet and the slick, slate floor – we used the one small face cloth on the floor to keep from slipping. We recycled our grocery bags to create garbage bags up and downstairs. My daughter and slept cold each night, no bedspread. This was the worst AIRBNB experience I ever had in almost four years of Airbnb travel.

Dirty Apartment, horrible host

Posted on November 20, 2015

I booked an airbnb place in tokyo, Japan. It was an Apartment located at takadanobaba. From the pictures, the place looked big and pristine. However, when we visited, the sheets were covered with hair and was extremely dusty to the point where you can see a layer of greyish dust on it. The whole house was covered in hair, and dust too. Everywhere. The host did not even clean the room at all. The host did not bother to clean the room everyday and only cleaned it when we checked out, and we even paid him a cleaning fee of $56!! It was horrible. The hosts’ name is Kazuto Imai.

Do NOT rent from SOFIA KASIANENKO, Brooklyn, NY

Posted on August 28, 2015

Do not EVER rent from Sofia Kasianenko in Crown Heights, Brooklyn, NYC (30 Rogers Ave, Apt 3D), you will regret it! Link to listing: https://www.airbnb.com/rooms/2477728 User: https://www.airbnb.com/users/show/2959577. Stayed at her place for a month – turned out to be a complete utter nightmare. It was so bad that AirBnB even refunded our money, given how notorious they are for not doing so. Thank god for our credit card company who resolved the dispute in our favor as well. She is a young Russian lady in her mid 20s – a consummate liar and scamster who had the audacity to rent her apartment out to guests even though she did not pay RENT to her landlord for TWO whole months. Soon after she handed us the keys, she flew off to Russia for a whole MONTH and ignored all our problems entirely. We could have been kicked out from the place by the landlord because rent was due — she couldn’t care less, and rented it out so she could make a quick buck off unsuspecting guests. Had the landlord not slipped a demand letter under the door, we would not have known. At first glance, her place looked fine. But it turned out to be an absolutely filthy and disgusting dump because it was infested with COCKROACHES, FLIES and SILVERFISH because of how dirty and unhygienic she is. We killed about 12 flies a day. She kept denying that there was a pest problem — and it gets better – she accused us of lying and causing the fly/cockroach problem when she was the one that had been living there for 2 years! As if we could conjure flies out of thin air. The place also had huge DUST BALLS, GRIME, BROWN STAINS and feathers gathered in the corners because she was so lazy that she didn’t even try to clean before we got there. I had to spend my own money to get a vaccuum cleaner because my asthma attacks started coming back again. It was so filthy that if you walked on it without socks on, you would have to wash your feet ASAP because grime would STICK on your feet. Thirdly, her neighbor upstairs would not stop making tons of noise every single night. We woke up almost every night. When we complained about all these problems, Sofia did not even care or act concerned. She completely denied all the issues we brought up – late rent, pest, noise and dirt problems — and accused US of causing them. She also lied in her review of us, saying that we stole one of her keys and that she had to change her lock (though I don’t see why she has to change her lock when she has another copy of the keys available). Presumably so she could lie her way into keeping our security deposit. Unsurprisingly, this brazen liar left us a horrible review for us, to which we responded and offered to show her future guests PICTURES and PROOF of her nasty cockroach-ridden dump of a place. This story has a happy ending because we got a refund from both AirBnB (which is super rent) and our credit card company after we showed them videos and pictures of the pests and noise. So beware, DO NOT RENT FROM THIS con artist liar, Sofia Kasianenko in Crown Heights, Brooklyn! I’m surprised her landlord hasn’t kicked her out already for illegally renting her apartment out and being such a filthy, unhygenic slob. Pics of pests and her filthy apartment attached.