Racist, Narcissistic Airbnb Host Nightmare

I have a horrible host story. The guy was just creepy. He was a micromanager who wanted everything done his way (e.g. call, don’t text; stop here, not there; give me your full attention right now; respond to me right now) and just had a weird vibe. It wasn’t horrible until he entered the property when we weren’t there to get a vacuum cleaner, then denied that he was there. He said the day before that he might come and get it for another guest at another site, so who else would want it?

Not cool. We don’t know what he was doing or what he was looking at while we were gone. We decided to leave early, and this is where the fun begins. He wrote me a nice review. My review wasn’t mean, but it was factual. He got his feelings hurt and retaliated with another multi-message rant about how I was weak and everything was my fault. He referred to a previous guest staying in which he said “I will know not to have any more non-native English speakers as guests.” I am brown skinned. He is not. Then told me he would be praying for me.

I reported this to Airbnb and guess what they did? First of all, they did nothing about his entering into the property without our knowledge or consent. That’s not even mentioned. Then they deleted my review. This guy gets to continue his abusive, racists ways and is listed as a Superhost.

Shame on you Airbnb. They say they “care” about racism. No, they don’t. This guy’s been openly bigoted since 2014 and he’s still hosting.

Atheist Airbnb Host Versus Religious Guest

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I was renting my studio on Airbnb since 2016 and everything had gone fine. I did host people from all over the world of all ethnicities and they all did like the place a lot… until the day I received a reservation inquiry for a four-week stay of a certain guest. As this person had very few positive reviews, I decided to check his profile on Facebook and discovered lots of disturbing posts, especially for an atheist like me.

As my studio is located in in the same house where I live with my family, I decided to decline his inquiry. However, I also wanted to politely explain why I did it. So, in summary, I told him that being an atheist I had problem with his profile and I also added that that in my views religions (all of them) were toxic inventions that were made to divide us. I ended my message with a ‘salam’, meaning “peace”.

One hour later my account was deleted. The guest felt so offended that he claimed a file for “Islamophobia”. Airbnb didn’t even bother to contact me to see what the problem was. What counts is money and only money; they don’t care if you’re comfy or not with a given reservation. I’ve included some of the disturbing posts that motivated my refusal.

Airbnb Forces Political Views on Account Holders

I opened an account with Airbnb, and in mid-January 2017 made a reservation for a five-night stay in the US Virgin Islands. I paid the host with my visa card, but when I tried to log into my account again a few days later to ask the host a question, a website popped up asking me to sign on to a so called (political) pledge, including that I would not be discriminating based on race, sexual orientation, gender, or religion. The website gave me two options: either agree to their one-page nondiscrimination pledge, or cancel my account. It stated that if I did not agree to their nondiscrimination pledge that I would not be able to do business with Airbnb in the future. As it is none of Airbnb’s business to impose their political views on me, and in this way insinuate that I would be engaging in such activities, an approach I find totally un-American, I had no choice but to press the cancel option, thereby cancelling my account. That, however, also cancelled my reservation, and I am now fighting Airbnb through my bank and visa for a full refund. I have instead made my reservation with VRBO. For me, it is never again, Airbnb.