Airbnb Should Pay More for Last-Minute Cancellation

Posted on April 20, 2016

I booked a trip through Airbnb on February 1st, 2016, and this morning – April 20, 2016 – I got a text from Airbnb stating that Lindsey Secor had cancelled my reservation. I had booked a two-night stay in Mancelona, Michigan. The host Lindsey Secor just texted me, stating “…personal circumstances have caused me to remove my home from Airbnb. I am very sorry. Thank you for understanding.”

I understand that is not Airbnb’s fault for the host pulling out, but i think the host should be charged at least one thousand dollars for doing this; I wasted many hours and now of course the prices are much higher. My best friend is visiting from Australia and i wanted to show him around. I also booked a trip to Niagara Falls, so I hope that host does not cancel this trip. Airbnb should charge each homeowner a large fee for cancelling on their guest: not just $50 or $100… I would say $1000 or more. I am very disappointed.

Last Minute Cancellation for a Year-Old Booking!

Posted on April 20, 2016

I made reservations for an “Artist’s Hideaway” in New Orleans a year in advance of my son’s law school graduation. The host confirmed the reservation and gladly accepted full payment in advance. Today, three weeks before our arrival she cancelled saying “my calendars didn’t sync.” It was already booked. My family has already made expensive travel plans and accommodations will be hard to come by. She had almost a year to see that she double booked. Why are we the ones to suffer for this? It seems that as a potential guest, there is no place on Airbnb to write a negative review for her so I am posting here. Do NOT book the Artist’s Hideaway in New Orleans or be prepared to be screwed.

Airbnb hosts cancel reservations and screw guests

Posted on July 10, 2015

I booked 3 times with Airbnb. Twice they were cancelled by the hosts after I booked and paid 3-4 months in advance. All Airbnb took responsibility for was covering 10% more of the difference. It shows that Airbnb is too clever in doing business. It is a win-win situation for Airbnb. First we looked for places for days, booked and paid in advance by credit card. The bank charges us the selling rate currency exchange. Then we wait and pray that the host would not cancel our booking. And then the cancellation arrived, and we had to start all over again, but this time with far fewer choices of accommodation plus even higher price. If we couldn’t find one from Airbnb, we got the money back, sounds good, but we got the amount back from the bank with leas money due to currency exchange rate. My experience with Airbnb in 10 months with 3 bookings is terrible and nightmare after nightmare. It ruined our holidays. Wasted time and energy to deal with unprofessional Airbnb. I learned that I should rely on professional ones which are abundant in the market. Airbnb business is too tricky.