I had a verified and reviewed POS and her family stay. They caused thousands of dollars in damage. I instantly called Airbnb as I suspected she had gone to another Airbnb; she had. Airbnb consistently stonewalled me, claiming not to be receiving invoices, receipts, and photos. There was no explanation as to why they allowed her to go to another Airbnb. You cannot post a bad review without giving at least one star. Whilst I’m on about it, the Washington police, in a breathtaking comment, advised that they thought our photos indicated “maintenance issues”.