In early January 2016, I received an email from Airbnb that explained that since most guests preferred Instant Booking over talking to a prospective host, Airbnb would not list my home under guest searches. This is despite me usually getting great ratings from my Airbnb guests. Can you see how this could be seen as an aggressive attempt to make people offer Instant Booking when that feature does not work for their situation? Now, if Airbnb had sent me an email suggesting that I take more photos, I would do that. However, if I turn on Instant Booking, and/or offer a price considered below average for my area, I’ll lose money. My rate is already below average for my area. What will help me immensely is when Airbnb stops omitting my home from suggested places to stay. I had one guest in December 2016 and no guests in January 2017.
I have been very loyal to Airbnb and have advocated for their business in writing. I wrote a letter to the NYC Public Advocate in response to her scathing opinion of Airbnb. How do you think NYC Public Advocate Letitia James, NYC Mayor Bill DeBlasio, and Brooklyn Borough President Eric Adams would react to NYC homeowners being forced to offer Instant Booking? Please share your thoughts.