We had stayed in an Airbnb in Singapore and since we were asked for a review, we posted the challenges we faced during our stay in the most polite way possible. It was simple feedback on insects being present and some inflexibility. We had been very mild with the feedback since the host was a student. In reality, the place was dirty and messy. The host, on the other hand, replied maligning us in a very personal manner, and since we had used a Facebook account to verify our account, this information was also available. As a precaution to all people who are booking through Airbnb: please try to avoid linking it to a Facebook account. Try using a name which is not traceable. The system is highly unregulated and unprofessional. In fact, it makes me wonder about the authenticity of the reviews. It is better to pay more and book via Agoda or Booking.com and move into a decent place, where you would be more sure of what you’re getting. Our other experiences are similar to what many others have faced, including a feeling of intrusion, lack of privacy, and fear of persecution. All in all, Airbnb is not worth it.
