After confirming my reservation for a house in New Jersey through Airbnb, the host said she “Is not current on updating her website”, and double booked the home she rents. Airbnb took the $560.00 from my Amex after the host canceled my reservation. I had to dispute it with Amex because Airbnb takes five days to refund money they should never have received in the first place. This is my second time dealing with Airbnb and my last. The first was just as bad. They are dishonest and impossible to contact. Stay away from this company! If you have a problem, report them to the BBB, Consumer Affairs, and the FCC….I am.
