I have had a few horrible experiences which I will describe below. The underlying problem is Airbnb’s self-protectionist deceptive practices. The review system is but one facet of the core problems. I was booked a stay in an RV which the owners, who also had rooms in their house, would not let you use the […]
Welcome to Airbnb 2019. I have removed my listings. My how things have changed. I have been an Airbnb host since around 2010. I have always been a Superhost, for what that’s worth. It used to be so easy and so cool. Now it is truly a nightmare. The focus has changed to be politically […]
Disastrous holiday with appalling customer service. Never will I use Airbnb again. Over two months ago we found out my partner was pregnant. We decided that before the baby arrived we wanted a relaxing and peaceful break where we could quietly celebrate the news with her parents. We set about searching for somewhere suitable. We […]
I used to love Airbnb, the website that offers me access to nice accommodations for my summer travel. But now I am disappointed and angry at how Airbnb has been treating me. I used Airbnb for two years and had success. I received 4-5 star ratings from the host families I stayed with. Now Airbnb […]
This post is an appeal for advice on my current Airbnb long-term booking in Évry, France. Yesterday (June 9, 2019) the host knocked on the door of the room I am renting in her home and asked me to help her evict another non-paying Airbnb Guest. The young man who was staying in another bedroom […]
I have been trying to cancel a stay for a guest that added to his original date and somehow decided not to pay for the last day, as in he changed his payment method or something. I am still listening to Airbnb’s Muzak. One person hung up on me. Another had such a deep accent […]
In October of 2018, I booked an apartment in Cambridge for the weekend of the Boston Marathon in April of 2019. As I was preparing to fly to Boston, I realized that I had not heard from my host. I sent an email and then a text message the next day. On April 11th, before […]
The Airbnb host guarantee is a lie and scam. I can prove this and don’t trust anyone from Airbnb’s response team; they are trained to deny your damage claims. My house got damaged. I was paid only 30% of my claim and still underpaid by $400. To save themselves more money, they refused to pay […]
Our group of twelve booked a room on short notice, a weekend for $281 per night for an “entire chalet that sleeps 12“. Only after booking did the host advise us of a $50 per person per night fee and suddenly the cost was $700 per night. I immediately emailed the host and told them […]
We were looking for an Airbnb in Portugal from July 22nd until July 30th for four persons and a dog. After a big search we found a farmhouse in Sao Bartolomeu de Messines. The pictures were looking good: nice bedrooms, a swimming pool, two bathrooms, wifi, a terrace with a mountain view, a clean house, […]