Airbnb has blocked my access to my payout and transaction history for eight months, and they refuse to explain their so-called “security reasons” for removing my accounts. Perhaps they’ve taken this illegal action during the pandemic in the hopes that they can seize my payouts if I die of COVID.
Finally, on Dec. 7, Airbnb gave me access to my account. However, the transactions of those not paid, i.e. the payouts I was supposed to receive were still blocked. The last time Airbnb showed me those transactions, my payouts were $19,000 — an inaccurate, low amount. Now that amount has dropped to $14,000.
I have made numerous requests by phone and email for my money, which I was saving for my sons’ college tuition. Airbnb’s unprofessional and illegal actions have disrupted my filing my taxes, getting my stimulus pay and filing for unemployment, and has contributed to my depression.